FedEx Money Back Guarantee
When you’re paying for a premium delivery service like FedEx, you expect your packages to arrive unharmed and on time. However, this does not always happen. Fortunately, FedEx offers a money back guarantee so that any time a package is damaged or late (even if it’s a mere 60 seconds) you’re entitled to your money back. Sounds great, right? Well, not exactly. FedEx does honor their word but the seemingly simple process is not so simple at all (if you plan on processing the refund yourself).
FedEx’s money back guarantee policy is lengthy and complex. It requires the shipper to closely monitor their packages and file a refund claim within 15 days in order to get their money back. This takes time and resources that your business might not want to spend on chasing after refunds.
Instead of dismissing the entire refund process and taking the hit, let us help. When you sign up with RefundTiger, we take care of everything on your behalf. Our comprehensive reporting solution monitors your packages to ensure that each package is damage free and on-time. When it’s not, we file the claim and get you the Fedex refund that you’re owed.